Refund policy

Return Policy 

What is Coastal 32’s return policy?

Coastal 32 has a very easy and convenient return policy! We want you to love what you found so much that we offer a 30 day return policy. We always do our best to take care of you so we manage our returns on a case by case basis to ensure that we are taking the best care of each customer. 

What will we take back?

Upon returns, we always put the customer first. We have created the return processes to make your life as easy as possible. 

• Returned items must be new, unworn, unwashed, attached to the original tags and in the original packaging.

• Items will be inspected and Coastal 32 has the final say on what is acceptable for return and resale. We regard your safety with the highest level of integrity, we apologize if a return is not possible due to the condition of the item.

• Items returned within 30 days will receive credit back on the initial credit card or account. Items returned after the initial 30 days, incomplete items or worn items will not be accepted. 

• All items marked final sale are not subject to return. 

Who pays for the return shipping? 

If you are returning an item you are responsible for the return shipping cost. We recommend that you use an insured traceable method when shipping back returns. Coastal 32 will not be held accountable for any lost packaging. 

Are there restocking fees?

In the case of a normal return, no. You will only be expected to pay the return shipping fee. However, please understand that refusing delivery of one of our packages will create a 25% shipping/restocking fee which will be deducted from your refund once it is returned to us.